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Personalized Support for Patients

In addition to connecting patients to financial assistance and educational resources, we can also offer personalized one-on-one support.

If patients and their caregivers need help with some of the day-to-day challenges they may be facing during treatment with a Pfizer Oncology medication, we can*:

  • Support them to ensure they have timely access to their prescribed Pfizer Oncology medication
  • Connect them with free transportation and lodging services (limitations may apply)
  • Connect them to helpful information and advocacy resources
  • Share free educational materials and resources specifically for their needs

Enroll Your Patients For Personalized Support

To enroll your patients for personalized support, fill out the “Personalized Patient Support Programs” section of the applicable enrollment form below. Make sure to work with your patients to fill out the required information.

To find out which enrollment form is applicable for your patient, first check here to see if your patient is eligible for the Pfizer Patient Assistance Program.†

If your patient is eligible, download to complete and submit the Patient Assistance Program Enrollment Form below.

PATIENT ASSISTANCE PROGRAM 

Spanish Enrollment Form

Patients who are not eligible for the Pfizer Patient Assistance Program can be enrolled for reimbursement support services by completing and submitting the form below.

REIMBURSEMENT SUPPORT SERVICES

Spanish Enrollment Form

*Some services are provided through third-party organizations that operate independently and are not controlled by Pfizer. Availability of services and eligibility requirements are determined solely by these organizations.

†The Pfizer Patient Assistance Program is a joint program of Pfizer Inc. and the Pfizer Patient Assistance Foundation™. Free medicines from Pfizer are provided through the Pfizer Patient Assistance Foundation™. The Pfizer Patient Assistance Foundation™ is a separate legal entity from Pfizer Inc. with distinct legal restrictions.

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One-on-One Support to Help You and Your Patients Taking ELREXFIO™ (elranatamab-bcmm)

Patients prescribed ELREXFIO are eligible to receive one-on-one support from a Patient Access Navigator. This resource is available through Pfizer Oncology Together.

Once ELREXFIO patients are enrolled, Patient Access Navigators will serve as a single point of contact to:

  • Support patients and their care teams with access and reimbursement assistance
  • Help with coordinating care between hospitals and outpatient sites
  • Answer insurance and logistical questions

Enroll Your Patients For Personalized Support

To enroll your patients for personalized support, fill out the “Personalized Patient Support Programs” section of the applicable enrollment form below. Make sure to work with your patients to fill out the required information.

To find out which enrollment form is applicable for your patient, first check here to see if your patient is eligible for the Pfizer Patient Assistance Program.

If your patient is eligible, download to complete and submit the Patient Assistance Program Enrollment Form below.

PATIENT ASSISTANCE PROGRAM

Spanish Enrollment Form

Patients who are not eligible for the Pfizer Patient Assistance Program can be enrolled for reimbursement support services by completing and submitting the form below.

REIMBURSEMENT SUPPORT SERVICES

Spanish Enrollment Form

Please see full Prescribing Information for ELREXFIO, including BOXED WARNING and Medication Guide, or visit ELREXFIOhcp.com.

Patient Access Navigators Can Provide Support for ELREXFIO Patients During Their Treatment

treatment-coordination

Patient Access Navigators can help facilitate the patient’s access to ELREXFIO by:

  • Communicating insurance information to the patient and care team after Pfizer Oncology Together conducts a benefits verification
  • Discussing coverage options, reimbursement, and relevant medical policies to help with patient access

financial-assistance

Patient Access Navigators can connect patients to financial assistance resources, regardless of their insurance coverage.

  • If financial assistance is needed, Pfizer Oncology Together can also help identify resources for patients with Medicare, Medicaid, other government insurance, or those who don’t have health insurance
  • Co-pay assistance: Eligible,‡ commercially insured patients§ may pay as little as $0 per ELREXFIO treatment∥ through the Pfizer Oncology Together Co-Pay Savings Program for Injectables
    • This program covers up to $10,000–$25,000 per calendar year. There are no income requirements for patients to qualify

‡Terms and Conditions apply.

§For patients to be eligible for the lnjectables Co-Pay Program for ELREXFIO, they must have commercial insurance that covers ELREXFIO and they cannot be enrolled in a state or federally funded insurance program. Whether a co-pay expense is eligible for the lnjectables Co-Pay Program for ELREXFIO benefits will be determined at the time the benefit is paid. Co-pay expenses must be in connection with a separately paid claim for ELREXFIO administered in the outpatient setting.

∥The lnjectables Co-Pay Program for ELREXFIO will pay the co-pay for ELREXFIO up to the annual assistance limit of $25,000 per calendar year per patient.

support

During treatment initiation and follow-up appointments, Patient Access Navigators can provide support by:

  • Confirming the hospital discharge plans with the patient and their care team
  • Ensuring the patient is aware of the date, time, and location of their next appointment

Additionally, Patient Access Navigators can continue to support patients and their caregivers during the initial months of treatment with ELREXFIO by providing information from patient advocacy groups and related programs# that includes:

  • Sending appointment reminders for ongoing treatments
  • Information on their condition
  • Nutrition resources
  • Help with workplace transitions
  • Emotional support
  • Patient and family community support
  • Assistance with transportation and lodging

Patient Access Navigators will provide support to patients through their first 6 months of ELREXFIO treatment.

#Some services are provided through third-party organizations that operate independently and are not controlled by Pfizer. Availability of services and eligibility requirements are determined solely by these organizations.

HELP PATIENTS GET CARE CHAMPION SUPPORT
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GET THE ELREXFIO PATIENT ACCESS NAVIGATOR BROCHURE FOR YOUR PATIENTS
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Who Are Care Champions?

Our Care Champions are at the heart of our approach—a team with social work experience who provide ongoing support to patients prescribed a Pfizer Oncology medication.​​​​​

  • Dedicated support professionals who are partnered with each patient
  • Provide practical resources that may help with day-to-day challenges
  • Connect patients with resources throughout treatment

Resources for Spanish-speaking patients

We understand the importance of providing support to patients in a language they can understand. That’s why Pfizer Oncology Together offers:

  • Educational information related to insurance and wellness at PfizerOncologyTogetherEnEspanol.com, our patient website in Spanish
  • Spanish-speaking Access Counselors who work directly with insurers to provide information on benefits, prior authorizations, and appeals
  • Spanish-speaking Care Champions who connect patients and caregivers to resources in Spanish

How Care Champions Help

Care Champions can connect patients to diagnosis-specific resources, provide nutrition and well-being materials, and offer workplace guidance.||

Select a box below to learn more about the support resources Care Champions can provide.

Care Champions can connect patients to resources for emotional support and other day-to-day challenges they may face, from diagnosis and throughout treatment.||

SUPPORT GROUPS

We’ll connect patients to local, online, and diagnosis-specific support groups and mentorship programs that can help them find others who can understand what they’re going through.

HELPLINE

If patients or caregivers need short-term counseling or emotional assistance, we can connect them to an independent organization’s helpline that offers these services.

As patients manage their condition, Care Champions will direct them to resources that may help support their overall health and well-being. Patients should talk to their healthcare provider before making changes to their diet or lifestyle.

NUTRITION

We’ve worked with dietitians who specialize in oncology nutrition to offer patients:

  • Information to help them create a good nutrition routine, including strategies for safe food handling and maintaining healthy eating habits
  • Healthy recipes with nutritional facts, time and money-saving tips, and notes on how certain ingredients may affect patients
  • Suggestions for meal planning, grocery shopping, dining out, and maintaining a journal to help patients manage their day-to-day nutritional needs
If patients would like one-on-one help, we can also connect them to an independent organization that offers free consultations with a registered dietitian who specializes in oncology nutrition.

WELL-BEING

To help support a patient’s physical and mental health after their diagnosis, we can send them:

  • Strategies to help them stay active, manage stress, and feel empowered to make decisions and work toward goals
  • Tips to promote open communication and collaboration between patients and their healthcare team
  • Resources for caregivers, including how they can help manage their loved one’s treatment and care plan
  • A podcast series to provide oncology patients with practical tips and real-world ideas

MEDICATION-SPECIFIC

Additional patient resources are available with most Pfizer Oncology medications, such as:

  • Toolkits that help patients understand their prescribed medication
  • Brochures on topics such as dosing and side effects
  • Resources to help patients stay on track with their treatment

When patients need practical support for the daily planning that’s related to their condition, a Care Champion can connect them to resources that may help.

TRANSPORTATION AND LODGING

If patients need transportation or lodging for treatment-related appointments, we can connect them to independent organizations that provide these services for free to patients who qualify.||

WORKPLACE GUIDANCE

Patients may need help transitioning from work during treatment, or preparing to return to work. We have information that can help them:

  • Decide whether to share their diagnosis with their coworkers
  • Understand their rights as an employee
  • Manage burnout if they are a working caregiver

||Some services are provided through third-party organizations that operate independently and are not controlled by Pfizer. Availability of services and eligibility requirements are determined solely by these organizations.

GET THE ELREXFIO PATIENT ACCESS NAVIGATOR BROCHURE FOR YOUR PATIENTS
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GET THE ELREXFIO PATIENT ACCESS NAVIGATOR BROCHURE FOR YOUR PATIENTS
helpful patient resources

Helpful Patient Resources

Download sample resources to help support your patients with some of their daily needs. You can also use these resources for your practice.

GET MATERIALS
Need assistance? Call 1-877-744-5675 (Mon–Fri 8 AM–8 PM ET)